The "15-Spray" Test Rule
Feel free to test the perfume 2–3 times to see how it suits your aura.
Eligibility: The perfume must not be used beyond 10-15 sprays.
(The bottle must be returned in good condition, not damaged or tampered)
Exchange Policy
- Free Delivery: We bear all shipping costs for exchange orders. You won't pay
for delivery.
- 0 COD Charges: Your exchanged product will be delivered with zero extra fees.
- Price Adjustment: If you choose a different priced item, the difference will be
adjusted.
Refund Policy
- Verification: Once we receive and inspect the item, we will notify you on
WhatsApp.
- Bank Transfer: Approved refunds are processed directly to your bank account or
wallet.
- Quick Process: The entire process is completed within 2–3 working days.
How to
Request?
Follow these simple steps for a smooth experience:
- Message us on WhatsApp with your Order ID.
- Send a clear picture of the perfume bottle to verify usage level.
- Once our team approves, we will arrange the pickup/return details for you.
Damaged / Incorrect Items
Please inspect your order upon delivery. If the product is damaged, defective, or
incorrect, contact us immediately on WhatsApp. We will resolve the issue for you as a top
priority.
Important Conditions
- Requests made after 15 days of delivery will not be entertained.
- Product used beyond the 10-15 spray limit cannot be returned.
- The bottle or sprayer must not be tampered with or damaged by the user.
- Items sent back without prior WhatsApp approval will be rejected.
"Your satisfaction is our priority at Myst."
